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1. If you have received any damaged products/ defective products which does't comply with the specification as per your original order, you are required to get in touch with us at: 

a. +91.080.65474987/ +91.080.25502243
b. Use contact us form
c. Email: [email protected]

2. Upon receiving any complain, NH4 Motorheads shall verify the authenticity and the nature of complain and if NH4 Motorheads is convinced that the complain is genuine, NH4 Motorheads will work something out on the replacements. But, if its just a baseless complain regarding quality and content of the products, NH4 Motorheads reserves the right to take necessary legal actions against you and you will be solely liable for all cost incurred NH4 Motorheads in this regard. Brands whose products are faulty, you accept that you are responsible for any claims etc. 

3. Before accepting Shipments of any products, kindly ensure that the products packaging is not damaged or tampered. If you observe is damaged or tampered, request you to refuse the delivery and inform NH4 Motorheads at the earliest with the photograph of the damaged or tampered shipments. Return process of the product may be restricted by NH4 Motorheads, depending on the category of the product. 

4. In order to return any products sold through the website, you are required to comply with the below mentioned terms and conditions: 

a.) Please notify NH4 Motorheads of receipt of damaged/defective products through its logistics partner. You would need to ship the product within 1 day back to NH4 Motorheads with reputed courier from your respected location. Courier charges will be reimbursed in such form. 

b.) Products once sold cannot be replaced or exchanged. 

c.) For any product which is damaged should be returned with their original packing along with price tags, labels, bar codes, user manuals warranty card and invoice etc. 

d.) Its advised that the return product should be strongly and adequately packaged so that there is no more damage to the products during transit.

e.) Return products are to be verified by NH4 Motorheads in order to determine the legitimacy of the complain/return.